Privacy Policy


Your privacy matters to gradlane Data Solutions Private Limited (“Company”, “we”, “gradlane”, or “us”). This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used.

The Privacy Policy covers both “online” and “offline” activities, being exchange of data through our website available at the URL https://www.gradlane.com/ (“Portal” or “Website”), however accessed and/or used, whether via personal computers, mobile devices or otherwise and exchange of data through mailings, telephone, or in person respectively.

Our “online” and “offline” activities, in relation to the provision of a Portal which facilitates interaction and exchange of data between you and the other users of the Portal (collectively, the “Users”) through posts, uploads, downloads, sharing and distribution of documents, observations, views, comments, thoughts, photographs, videos, resumes or any other information ("User Content"), where such User Content may be utilised by the Company to generate reports, compilations and analysis, shall hereinafter be referred to as the “Services”.

BY ACCEPTING THE TERMS OF USE AVAILABLE AT https://www.gradlane.com/termsofuse , YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review the following carefully so that you understand our privacy practices. If you do not agree to this Privacy Policy, do not accept the Terms of Use or use our Services. This Privacy Policy is incorporated by reference into the Terms of Use.

If you have questions about this Privacy Policy, please contact us through the email at sharat@gradlane.com


  1. TYPE OF INFORMATION COLLECTED

    1. INFORMATION YOU PROVIDE TO US

      1. PROTECTED INFORMATION

Protected Information” shall mean such categories of information that could reasonably be used to identify you, including your name, e-mail address, mobile number and other contact information. We may ask you to provide us with certain Protected Information.

We may collect this information through various means and in various places through the Services, including offline agreements, registration pages on the Portal, user registration forms, contact us forms, or when you otherwise interact with us.

We shall ask you to provide only such Protected Information which is for lawful purpose connected with our Services and necessary to be collected by us for such purpose.

      1. USER CONTENT

In order to use our Services and the services offered by other users of the Portal, you may choose to share your User Content with the Company through the use of the Portal. We may also collect certain User Content physically through offline modes.

      1. SUPPORT BASED INFORMATION

In case you reach out to us for support via calls or emails (collectively, “Support Based Information”), we may record such calls or emails for quality and training purposes.

    1. INFORMATION FROM OTHER SOURCES

      1. USAGE INFORMATION

A variety of technologies automatically (or passively) collect certain information whenever you visit or interact with the Services (“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to our Services, all of the areas within our Services that you visit, and the time of day, the IP address of your device, and the details of your device among other technical information. Usage Information may be collected using a cookie. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your device. If you choose to disable cookies or flash cookies on your device, some features of the Services may not function properly or may not be able to customize the delivery of information to you. The Company cannot control the use of cookies (or the resulting information) by third parties, and use of third party cookies is not covered by our Privacy Policy.

      1. THIRD PARTY INFORMATION

We may, from time to time, supplement the information we collect about you through our Portal or Services with outside records from third parties (“Third Party Information”).

  1. USE OF INFORMATION COLLECTED


    1. Our primary goal in collecting your information is to provide you with an enhanced experience when using the Services.


    1. [Based upon the Protected Information you provide us when registering for an account on the Portal, we will send you a welcoming email to verify your username and password.]1


    1. We may use the Protected Information, User Content, Support Based Information, Usage Information and Third Party Information (collectively, “User Information”) that we collect about you:

  1. to provide you with Services or information or process transactions that you have requested or agreed to receive;

  2. to enable you to participate in a variety of the Services’ features;

  3. to contact you with regard to your use of the Services and, in our discretion, changes to the Services and/or the Services’ policies;

  4. for internal business purposes;

  5. for inclusion in our data analytics; and

  6. for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.


    1. We may, as part of the Services, perform analytics on the User Information and generate inter alia compilations and reports based on such analytics (“Derivatives”).

    1. We may use the User Information, for troubleshooting and to help diagnose problems with our computer server, and to administer our web site(s).


    1. We may use the User Information to send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our Services are temporarily suspended for maintenance, we may send you an email.


    1. We may use the User Information obtained from you to prevent, discover and investigate violations of this Privacy Policy or any applicable Terms of Use for the Portal.


    1. [We may use your User Information for targeted advertising. This involves using information collected on an individual's web browsing behaviour such as the pages they have visited or the searches they have made. This information is then used to select which advertisements should be displayed to a particular individual on websites other than our web site(s). The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number.]2


  1. DISCLOSURE TO THIRD PARTIES

    1. We do not sell, share, rent or trade the information we have collected about you, other than as disclosed within this Privacy Policy or at the time you provide your information. Following are the situations when information may be shared:

      1. WHEN YOU AGREE TO RECEIVE/PROVIDE SERVICES ON THE PORTAL.

You may be presented with an opportunity to

  1. receive services and/or information and/or offers from other Users and/or third parties; and/or

  2. provide services and/or information and/or offers to other Users and/or third parties.

If you do agree to have your User Information shared, your User Information will be disclosed to such other Users and third parties and all information you disclose will be subject to the privacy policy and practices of such other Users or third parties. We are not responsible for the privacy policies and practices of such other Users or third parties and, therefore, you should review the privacy policies and practices of such other Users or third parties prior to agreeing to give/receive information.

      1. SHARING OF DERIVATIVES

We may as part of the Services share Derivatives of your User Information, with such other ‘category of Users’ of the Portal, with whom you intend to avail/offer services on the Portal. For the purposes of this clause, category of Users shall include inter alia ‘educational institutions’, ‘students of such educational institutions’, ‘recruiters’, ‘accreditation bodies’, where each of them is a separate category.

      1. PROMOTIONS

[We may as part of the Services provide for promotional offers (“Promotion”) through the Services that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, you agree that your Protected Information or User Content may be disclosed to third parties or the public in connection with the administration of such Promotion.]3

      1. ADMINISTRATIVE AND LEGAL REASONS

We cooperate with Government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your User Information, to Government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, Governmental requests or legal process; (ii) to protect and/or defend the Terms of Use of the Portal, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Company, our Services or any third party; (iv) to protect the safety of the public for any reason; (v) to detect, prevent or otherwise address fraud, security or technical issues; and /or (vi) to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.

      1. BUSINESS TRANSFER

We may share User Information with our affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.


  1. THIRD PARTY CONTENT AND LINKS TO THIRD PARTY SERVICES


    1. When you are using the Services, you may be directed to other sites or applications that are operated and controlled by third parties that we do not control. We are not responsible for the privacy practices employed by any of these third parties. For example, if you click on a banner advertisement, the click may take you away from one of our websites onto a different web site. These other web sites may send their own cookies to you, independently collect data or solicit Protected Information and may or may not have their own published privacy policies. We encourage you to note when you leave our Services and to read the privacy statements of all third party web sites or applications before submitting any Protected Information to third parties.


  1. SOCIAL MEDIA FEATURES AND WIDGETS


    1. [Our Services may include social media features, such as the Facebook like button, and widgets such as a “Share This” button, or interactive mini-programs that run on our Portal. These features may collect your IP address, photograph, etc. and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by third parties. Your interactions with these features and widgets are governed by the privacy policy of the company providing them.]4


  1. CHANGE OF INFORMATION AND CANCELLATION OF ACCOUNT


    1. You are responsible for maintaining the accuracy of the information you submit to us. If your Protected Information or User Content changes, you may correct, delete inaccuracies, or amend information by making the change on our Portal or by contacting us through email at sharat@gradlane.com. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable.


    1. If upon modifying or changing the information earlier provided to us, we find it difficult to permit access to our Portal or any of the Services to you due to insufficiency/ inaccuracy of the information, we may, in our sole discretion terminate your access to the Portal or any of the Services by providing you a written notice to this effect on your registered email id.

    1. You may also cancel or modify your communications that you have elected to receive from the Services by following the instructions contained within the emails received from us in respect of such communications.

    1. If you wish to cancel your account or request that we no longer use your User Information to provide you Services, contact us through email at sharat@gradlane.com We will retain your User Information for as long as your account with the Portal is active and as needed to provide you services. Even after your account is terminated, we will retain your Protected Information and Usage Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account, investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reason. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.


  1. SECURITY


    1. The Protected Information, Protected Information and Support Based Information collected on the Portal is securely stored within our databases, and we use [standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers)]5 for protecting your information.


    1. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own risk.


    1. We recommend that you not disclose your log in credentials to anyone.


  1. GRIEVANCE OFFICER


    1. gradlane hereby appoints ‘gradlane Support Manager’ as the grievance officer in furtherance of the requirements under the Information Technology Act, 2000, who may be contacted at sharat@gradlane.com . You may address any grievances you may have in respect of this Privacy Policy or usage of your User Information to the gradlane Support Manager.


  1. CHANGES TO THE PRIVACY POLICY


    1. From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.

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